Our Service Begins with Our People
With the industry's largest and most complete inventory of RV glass, even hard-to-find and obsolete parts are readily available with one phone call. Qualified auto glass technicians are ready to provide installation service anywhere in North America and required parts are typically available in two to three days. We handle all of the details of billing and deductible directly with your insurance company so you can get back on the road. You’ll find the process and our people, friendly, helpful, and professional. Quality workmanship is always guaranteed.
Our greatest strengths are found in our commitment to exceptional customer service and our exclusive focus on RV owners. We understand, like no other glass company, the unique challenges associated with keeping your recreational vehicle in top condition, no matter where your travels take you.
Doug Rutherford, RVGS Director of Operations, brings more than 20 years of customer service leadership from his career in the OEM highline coach service industry. His understanding of the world of Motorcoach service, the unique qualities of the RV lifestyle, and his connection with the special people that enjoy it, provide all the impetus he needs to focus on ensuring that RVGS’ service remains the fastest and most customer-friendly in the country. In Doug’s words, “our goal is to make any repair experience as positive as possible. No one ever wants their coach out of commission, but if the need arises, you want to know that the people taking care of you understand that it’s your investment and your time that are important.”
RV Glass Solutions was founded in 2003 by John Tokatly when he recognized the challenges that RVers often encounter with Recreational Vehicle glass replacement. John believed he could make the process easier. While the company is comparatively young, John’s approach was to build a company with people possessing decades of experience in the Recreational Vehicle and Glass Industries and who are highly devoted to customer service. This is the driving force behind everything RVGS does – serving the customer with old-fashioned courtesy and depth of knowledge.
John Tokatly is a second generation glass professional, with more than 35 years of hands-on experience in the auto glass and RV glass industries. His commitment to deliver quality and efficiency to those he serves is reflected throughout his companies, including his Coach Glass division, OEM supplier to a number of RV manufacturers. For the past 12 years he has dedicated himself to serving the glass needs of the RV Industry, building the most comprehensive inventory of RV glass in North America. “We want every customer’s experience to be a quality experience -- one that will build their trust in our company, making them passionate enough to share this experience with their friends and associates. We can readily offer the product, the installation and most importantly, the deep knowledge base to ensure a quality repair and a rapid turnaround.”
Thanks to a hard working, committed staff and appreciative customers the Tokatly approach is working. RV Glass Solutions, we’re the RV Glass Experts.